Privacy Policy

Established: August 13, 2026

Delight, Inc. ("we", "us", or "the Company") establishes this Privacy Policy ("this Policy") regarding the handling of user information in Agentino ("the Service"), an AI work-execution service provided by the Company.

1. Service Operator

Name: Delight, Inc.
Representative: Ikumi Watanabe
Address: Wind Ebisu Bldg. 8F, 2-4-8 Ebisu-Nishi, Shibuya-ku, Tokyo 150-0021, Japan
Contact: contact@ai-delight.com

2. About the Service

The Service converts business procedures written in natural language into executable AI agents, and carries out work such as email handling, document preparation, and research, pausing for the user's approval at key points. By the nature of this work, the Service handles users' business data (email contents, document text, information from connected services, and similar data).

3. Information We Collect

Account information: name, email address, and other information required for login authentication
Business data: business procedures created by the user, execution history, and information retrieved for executing work from external services the user has chosen to connect
Google user data: information obtained when the user connects their own Google account to the Service (see Section 4)
Access information: analytics information collected when this website is viewed (see Section 6)

4. Handling of Google User Data

4.1 How and What We Access

The Service accesses Google user data only when the user chooses to connect their Google account, and only within the scopes explicitly presented on Google's OAuth consent screen:

Gmail: reading emails, creating drafts, and organizing labels (e.g., marking items as processed)
Google Drive: viewing, creating, and editing files
Google Calendar: viewing and creating events
Google Docs / Sheets: viewing, creating, and editing documents and spreadsheets
Basic profile: account identifiers such as the email address

Due to the nature of the granted permissions, Google's consent screen may display wording that includes "send email" (Gmail) and "delete" (Drive); however, the Service's AI agents are not provided with an email-sending tool or a file-deletion tool. For email, agents can only create drafts — sending is performed by the user.

4.2 Purpose of Use

Google user data is used solely to execute the business procedures defined by the user, and for the accompanying display of execution history and troubleshooting. We do not use it for advertising, nor repurpose it without the user's permission.

4.3 Compliance with Google's Limited Use Requirements

Agentino's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

4.4 Storage and Protection

Google user data obtained for executing work is stored, as part of business data, on our servers (AWS Tokyo region) with encryption at rest
Google account credentials (such as access tokens) are additionally encrypted at the application layer
Credentials are never passed into the AI agents' execution environment; our deterministic program uses them on the agents' behalf, outside the execution sandbox

4.5 Sharing and Transfer

We do not sell Google user data, nor provide it to third parties for advertising purposes
To the extent necessary for executing business procedures, data may be sent — via our routing intermediary (OpenRouter, U.S.) — as input to the AI model providers described in Section 5. Providers are limited to companies whose published terms we have directly verified as not using customer data for AI training
During execution, AI and tool inputs/outputs are stored as execution records in our observability platform (LangFuse, data stored in the U.S.) for verifying behavior, troubleshooting, and service improvement
Except as required by law, no other third-party disclosure is made

4.6 Access by Our Staff

Our operating staff view business data, including Google user data, only for investigating bugs or abuse (security purposes), responding to a user's own request, or complying with applicable law.

4.7 Deletion and Disconnection

Users can disconnect their Google account from the Service's interface at any time, and can also revoke the Service's access from their Google Account settings
Upon disconnection, the stored credentials become unusable; they are deleted as part of the data deletion upon account termination (Section 7)

5. Input to AI Models

The Service does not host AI models on its own servers; business data is sent as input to external AI model providers. We only adopt providers whose published terms we have directly verified as not using customer data for AI training. This standard is not relaxed by user consent.

6. Analytics (Cookies)

This website uses Google Analytics to understand site usage. Google Analytics collects anonymous traffic data using cookies. You can opt out via your browser settings or the Google Analytics Opt-out Add-on.

7. Retention and Deletion

Business data is retained for as long as necessary to provide the Service
Upon termination, we suspend the user's organization and delete the stored data (including account information) within 30 days
Server logs are automatically deleted after 30 days

8. Security Measures

TLS encryption in transit, encryption at rest, and application-layer encryption of credentials
Isolation of the AI agents' execution environment (no credentials are placed inside the execution environment)
Per-organization data separation and access control

9. Your Rights

Users may request disclosure, correction, or deletion of their information held by the Company. Please contact us via Section 11.

10. Changes to This Policy

This Policy may be revised in response to legal changes or service improvements. For material changes, we will provide notice on this website or by other appropriate means.

11. Contact

For inquiries about this Policy or the handling of your information, please contact contact@ai-delight.com.